How do I return an item?

Cancellations: Once an order is placed, the customer may cancel an order up to the point before it ships from Overseas. (Please email us to check to see if your order has been shipped).

Returns: Returns are not accepted at any time once the kit is shipped from overseas. Once a kit is ordered and received we process the order and ship it to the customer. Please make sure the kit is what you need. We are not responsible for wrong orders. If you need options or additional items on a kit (pillowball/springs) you need to include that with your initial order. Enmark Suspension does not take responsibility for any misordered item.

If you need to change an order or add options, please email us immediately to get your changed put in.